The Android update from Oct 2nd 2019 seems to have broken device binding, probably when it was trying to implement some of the PSD2 requirements for device binding.
Wednesday evening, I can check my balance (I was at Lidl) no problem. Thursday morning, I download the update, and next thing „Your account has been linked to a different device“, even though it’s the same device.
There’s no obvious way around this, other than contacting support. Fine, it’s a bug, and it’ll get fixed.
Much more serious is the publishing of a major update on the evening of a public holiday in Germany. Why? If the update has the potential to fail, then release it on a Monday or Tuesday. Tuesday morning is a great time for a release, as it’s one of the lowest days of customer traffic (in payments), and you can support the first wave of calls while everyone is still in the office.
There is a thing called a „change freeze“, and you generally freeze updates and change before major holidays (Christmas), shopping periods (Black Thursday/Singles Day), and when your support might be a bit thin on the ground (bank holiday long weekends).
I assume at this point that the App is now broken until at least Monday next. I’m disappointed.
- Samsung Galaxy Note 8 Dual SIM, SM-N950F, Android 9, N950FXXS7DSHA. One German, one Irish SIM card installed.
(Edit to clarify which Galaxy Note model).